Assists the assigned Market Manager and Relationship Managers in obtaining all third party reports and information necessary to prepare loan documents for any type of commercial loan closing. This includes, but is not limited to, completing the commercial loan checklist, ordering and reviewing title commitments, ordering appraisals, environmental reports, flood reports, c

Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and prep

1. Responsible for completing all file maintenance on CD/IRAs. This duty is performed daily, about 40% of the time. 2. Reviews and verifies all new account information on account system to ensure accuracy. This duty is performed daily, about 30% of the time. 3. Assists banking center personnel and customers with questions related to CD/IRAs. This duty is performed daily,

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Reviews system generated reports, maintains and monitors daily reports, and pursues miscellaneous information provided by other departments for the purpose of preventing losses due to, but not limited to kite activity, money laundering, account inflation, and new account fraud. This duty is performed about 55% of the time. Interviews customers and/or employees regarding c

1. Works with the Call Center Manager to monitor system performance, identify and resolve problems and maximize productivity. 2. Works closely with assigned staff, evaluating individual performance, developing skills and improving effectiveness. 3. Maintains a strong working knowledge of all applicable Bank policies, procedures and product lines. 4. Monitors calls for acc